COLLINS INSURANCE GROUP — PRIVACY POLICY
Effective date: September 28, 2026
Collins Insurance Group, LLC (“CIG,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and protect information through our website, online forms, Facebook lead forms, appointment scheduling, and communications.
Information We Collect
We collect information you provide, such as your name, telephone number, email address, mailing address, appointment details, insurance interests, and communications with our team. When needed for insurance assistance, we may collect information about existing coverage, medications, providers, or health history through designated intake processes.
Our website and service providers may also collect technical information, such as IP address, browser type, device information, and website activity through cookies and similar technologies.
How We Use Information
We use information to respond to inquiries, schedule appointments, prepare insurance reviews, assist with requested coverage and applications, service client relationships, maintain records, improve our services, and meet applicable obligations.
When you provide the appropriate consent, we may communicate with you by telephone, email, or text message. We use messaging consent records to honor your communication preferences.
When Information May Be Shared
We may disclose information to service providers that support website hosting, scheduling, customer records, communications, and other business operations. We may also share information with insurance carriers and authorized parties as needed to provide insurance services you request, with your authorization where required.
We may disclose information when required by law or reasonably necessary to protect legal rights or prevent fraud.
SMS and Mobile Information
We do not sell, rent, or share mobile information with third parties or affiliates for their marketing or promotional purposes. Text messaging opt-in data and consent are not sold, shared, or transferred to third parties, affiliates, or lead generators for their own messaging or marketing purposes.
We may provide information to messaging service providers solely as needed to deliver communications on our behalf. The other sharing provisions in this policy do not authorize sharing SMS consent for another business’s marketing.
With your consent, Collins Insurance Group may send appointment confirmations, reminders, intake links, scheduling assistance, insurance review reminders, and customer service messages. Promotional text messages require separate consent.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. SMS consent is not a condition of purchasing insurance or using our services.
Cookies and External Services
You can manage cookies through your browser and any cookie controls available on our website. Disabling cookies may affect some features. External websites and services, including Facebook and insurance carrier websites, have their own privacy policies.
Security and Retention
We use reasonable safeguards designed to protect personal information. No electronic transmission or storage system is completely secure. We retain information as needed to provide services, maintain consent and business records, and satisfy applicable legal and recordkeeping requirements.
Please do not send Social Security numbers, Medicare identification numbers, or detailed medical information through ordinary text messages.
Your Choices
You may contact us to request access to, correction of, or deletion of your information, subject to applicable law and recordkeeping requirements. You may unsubscribe from marketing emails through the unsubscribe option provided and opt out of text messages by replying STOP.
Children’s Privacy
Our website and messaging program are not directed to children under 13. If you believe a child has provided personal information through our website, please contact us.
Policy Updates
We may update this policy and will post the revised version with an updated effective date. If a change requires additional notice or consent, we will provide it as required.
Contact Us
Collins Insurance Group, LLC
5124 S. 108th St.
Hales Corners, WI 53130
Phone: 414-359-1790
Email: contact@collinsinsurancegroup.com